Shipping and Returns
We do offer free Australia shipping and this is inclusive in our sale price.
Framed prints are received usually within two weeks and unframed prints within 1 week.
In order to save you money on freight and handling, all our products are made to order and sent directly from our framers to your door. Skyris Studio does not carry any stock.
Returns, Refunds and Exchanges policy
We do our best to match the colours of our frames, mats and other products on our site to their real life counterparts. Whilst we use calibrated devices and monitors, not all home devices and computers will be calibrated to the correct colours. Thus we cannot be held responsible for minor variations in colours when compared to your device. If there are major variations or issues please send through a picture and we'll assess it in further detail.
Damaged and missing items
Skyris Studio will not be held liable for any items that go missing in the mail or that are received by the customer damaged or no longer in original condition. In this event it is the responsibility of the consumer to deal with the appropriate carrier (AusPost or Courier) to follow up and/or claim compensation. If you see that the item has been delivered damaged please notify the delivery person/s at delivery and send through photos so we can assist with you receiving compensation & organising a new print.
If you have any questions or concerns regarding our refund & exchange policy, please email firstname.lastname@example.org and we will happily assist.